Summary and Overview

• Manager Client Services 
• Singapore 
• Permanent 
• Full Time 
• Competitive Salary & Benefits

You'll provide key support to the team assisting with the delivery of the business objectives, projects and goals.

Your New Role

This list of duties is not exhaustive and may change from time to time according to business needs:

• Act as Team Lead for a portfolio of clients
• Have oversight and ensure a high level of service for your portfolio of clients and their assets
• As a member of the management team ensure there are operational and client efficiencies
• Perform and review onboarding and ongoing due diligence checks for new and existing clients
• Day to day responsibility for the team to allow more capacity for the Senior Manager, Associate Director and Director to focus on key strategic objectives and business development opportunities 
• Assist the with the production of management reports
• Responsible for overall revenue and accounts for your portfolio
• Provide technical support to clients and the team in all client and business related matters, whilst making use of the internal expertise from in-house tax, compliance and our legal teams
•  Attend and contribute in meetings with potential clients, intermediaries and existing clients
• Contribute to the development of the business and its profitability both by maximising revenue with existing clients and seeking to win new business/clients
• Understand and apply local legislation relating to the conduct of trust / fiduciary business to ensure we comply with all regulatory requirements
• Manage operational risks in accordance with local procedures
• Act as point of reference for complaints and complex cases
• Participate in the continuous review and updates of local policies and procedures
• Manage all aspects of employee management for your line reports
• Act as a mentor to junior members of the team 
• Ensure compliance with company standards, policies and procedures

What will you need to succeed in this role?

As to be expected, we are searching for someone who can bring a range of skills and experiences to enhance the team. As such, there are a few essential skills we are looking for:

• Comprehensive finance related experience with a significant number of years
  experience within a Fiduciary industry
• Comprehensive technical knowledge of tax regimes and structures
• Strong organisational and process management skills
• Holds a relevant qualification e.g. CSIS or related degree or legal qualification
• Bilingual in Mandarin (desirable) 

Personal attributes which would be seen in the ideal applicant include;

• Inspiration people manager 
• Effective at building formal and informal relationship networks 
• Able to make good and timely decisions
• Provide direction, delegation and able to remove obstacles 
• Able to build strong client relationships and deliver client-centric solutions
• Results focused
• Able to multi-task and work with deadlines

Equiom Group

For more than 45 years we have supported high net worth individuals and international corporations to nurture and fulfil their ambitions. We are a global professional services provider, working with private clients, corporate clients and funds to navigate the twists and turns to achieve their ambitions.

We are proactive and passionate. We provide exceptional service to develop deep and meaningful client relationships, providing an unrivalled breadth of bespoke end-to-end wealth protection and business support services.

We are a business which has expanded, allowing us to adapt quickly to change and invest in key areas to support our growth journey. We are looking for brilliant people to join our team to grow and develop with us.

What should you do now?

If you are interested in this role, please apply now. If you have read the above and are unsure about whether this is for you; maybe you can do most of the responsibilities, or you have some of the key skills, please get in touch for a confidential conversation about the role and we can discuss further.

Equal Opportunities

Equiom Group is committed to Diversity and Inclusion across our Global business. We welcome applicants from all interested parties, and any reference to qualifications or certifications should be read to be interchangeable with local or international qualifications and certifications. All applications will be reviewed solely on their merits. All recruitment and selection will be conducted in accordance with prevailing Employment and Equality legislation.